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Great experience! Long story short: They thought the furnace was fixed after changing out a part, but 10 minutes after they left, it quit again. I called, they came right back, fixed it again, and then refunded the charges from the first visit because the part they fixed wasn't the broken part after all. Then I got a text the next morning to check-in and make sure everything was still working. A+ customer service!
Kyle and JD came to our home today to do a duct cleaning! What a great job! Besides having a cleaner, easier to breathe in house, they were very personable a joy to work with.
I have had the most awesome service from Lion Home Services. They had somebody at my house the very next day when everyone else had a 3-4 day wait. Kyle came to our house and looked things over. He took the time to show and explain things to me. They helped me get financing and worked with me in a major way to get me what I needed for the financing that I had available to me. We have definitely found a new home service repair company we will be using from now on.
Just had Lion House service my ac following a fire at my home. They were recommended to me through one of the largest disaster recovery companies in the US. I can now see why they got that recommendation. They provided great service and gave me significant discounts on repair prices. They were aware of my loss from the fire and did some of the repairs at no cost. This is a great company and their employees are good communicators and ambassadors to their customers.
We just had our HVAC system replaced by Lion Home Services, could not be more happy and satisfied with them. From Andrea and Chris doing the initial service call, to Zak and Dante on the install, and finishing up with Jordan and Christine with the duct cleaning, outstanding, professional and friendly staff. The whole experience has been nothing short of spectacular. Feel like we now have a service team for our home.
We contacted Lions Home Service regarding the need for septic service. They scheduled an appointment for the next day and promptly arrive early in the morning. Liam was knowledgeable and friendly and it was refreshing to have such excellent customer service in today's environment. Andrea located our septic in a short amount of time and Mark installed our extensions for the stand out pipes. To have a company that was so friendly, prompt, knowledgeable and attentive to their customers is worth a lot in the world today. I would highly recommend their services to anyone who needs septic care.
Ask for Blake! He was a lot more experienced than I expected and did a great job with several problems with our furnace. Very good!
I'm leaving Blake was on time professional , polish and left the job site clean. I would hire him again and recommend him to all my friends
David was awesome. He communicated well and answered all my questions. Very personable guy. If felt comfortable having him in my home.
This was a sub contracted call however; Anthony the repair individual was very responsive, professional, knowledgeable, making certain that he identified the problem to insure that moving forward there would be no further issues. Anthony was diligent in attending to the customers issue, listened and followed through until the job was completed.
Very pleasant and professional. Kind when I had to decline some services, performed the one I needed quickly and was good at explaining the process he'd use, the fix for the problem, etc. This problem was simple to diagnose and took very little time.
Handled everything for us in a VERY short time frame. Had a home closing we needed to get taken care of. They did the inspection and subsequent replacement of the septic system at our father estate quickly and in time to allow us to get it on the market quickly. Walked us through everything we needed to get done, marked out areas for the clear path to the location we need to clear for them and it was done before we knew it!
