No matter when you need us, our call center is open, 24 hours a day and 7 days a week. You will always get to speak with a live representative who will get you on the schedule at the earliest time that is convenient for you. Before our service expert arrives, we’ll give you a call, so you will be ready and so you don’t have to worry.
You are of the utmost importance to us, which is why our service experts will work hard to protect your home. The will wear foot coverings and use tarps or other materials as necessary, to make sure their work doesn’t damage anything in your life. We want you to be happy with our work, too, which is why we will do whatever is necessary, during the first year after we work on your home, to make sure that you are satisfied. Give us a call and we will correct the problem, remove an installed system, or do whatever is necessary to make it right.
Our service experts are the best when it comes to their skills, their courtesy, and the quality of their work. They participate in ongoing training, to keep their skills sharp and up-to-date. Their work is precise and accurate, and they clean up after themselves when they are done. They will value your home as if it was their own, and they will be respectful and refrain from smoking and swearing while they are in it. If they do not live and work up to these standards, we will refund whatever portion of your price you believe is fair.
All of our repairs are guaranteed for as long as you live in your home. If you accept our repair and use your systems normally, we believe that our workmanship will remain sturdy and useful for the life of your home, or of the unit we installed. If something goes wrong, simply give us a call, show proof of the work that we did, and we will come out and rectify the situation as soon as possible. We won’t rest until you’re satisfied.
Lion Home Service was fantastic. I had called them due to another company pushing my service back and couldn’t tell me if they would make it the same day or next day. Being upset about the situation Katie in the office took care of me and Matt the tech that showed up couldn’t have been more courteous and professional. He was quick to do the job and didn’t even leave a mess to be cleaned up. Have to say that was nice. The rates were very reasonable. I would highly recommend Lion to anyone needing
Absolutely amazing and as professional as is possible. Drew went above and beyond in his effort to solve our water heater issues. Matt was very friendly and knowledgeable. I wouldn't trust any other company with my home HVAC needs. 5 stars all the way!
These guys have been fabulous. Efficient, timely and professional.